Shipping Information:
- Orders placed before 1pm Eastern Standard Time will ship the same day* (Monday-Friday, Holidays Excluded)
- Orders under $200 Typically ship using Economy Shipping Services (See Map For Expected Delivery Time)
- Orders Over $200 Typically ship using either Fedex or UPS Ground (See Map for Expected Delivery Time)
- Marker Only Orders Valued at $500 or More Typically Ship Using Fedex 2-Day Air (unless ground is same or faster time)
- Orders over $750 are sent with Adult Signature Required unless requested otherwise (add a note to your order)
- Orders with a value of $24.95 and up ship for free
- Orders with a value under $24.95 have a $4.95 flat shipping charge
* If your billing and shipping address is NOT the same, the order can be delayed by 1-5 days depending on the issue. It is best practice to ship to the billing address, but we understand this is not always possible. When placing a order where the billing and shipping addresses do not match, the best way to get your order processed is by placing the order by phone.
Return Information:
New Product Return Policy:
We offer hassle free returns on all new items. Items returned in new condition with original packaging will receive a 100% refund, return shipping paid by the buyer. Returns should be approved 30 days from the day you receive your package. Contact Trademygun for a RMA number.
Used Product Return Policy:
All used items can be returned within 30 days of purchase for repair free of charge. Contact us for a prepaid return shipping label. Once your item is repaired we will pay to ship it back to you. Alternatively, you can exchange the used item for another item of equal value. If there is nothing wrong with the marker but you still want to return it, we will exchange it for another marker of equal value but the buyer pays shipping both ways.
Our Contact Information:
Cell Phone or Text: 260-357-1560 or 260-357-1565 (M-F 8:00am-4:00pm EST)
TradeMyGun.com
4611 Newaygo Rd
Suite A
Fort Wayne, IN 46808